Logo

37

AI Appointments

14

Missed Calls Recovered

$148K

Pipeline Influenced

18%

Show Rate Lift

23

After-Hours Leads

$16.1K

Monthly Savings

Dashboard Overview

Command Palette

Search for a command to run...

Co-pilot:3 high-urgency calls routed to advisors. Avg wait: 4.2 min

AI Net Impact — February 2026

$0

▲ 23% vs last month

AI Handled Today

0

↑ 18 vs yesterday

Revenue Generated

$0

↑ $12K vs last wk

Payroll Saved

$0

↑ 8% vs last mo

Missed Calls Recovered

$0

↑ 6 vs last wk

Cost of AI

- $0

→ Flat

AI Conversations & Appointments — Last 30 Days
Daily volume across all channels
30-day total: 1,428 conversations
Avg/day: 47.6
Appointments 398 (27.9%)
AI

Performance Summary

This Week
AI handled 142 conversations today, set 12 appointments, and reduced average response time by 32% compared to human baseline. Service Voice saw a 22% increase in brake-related calls — possible recall surge.

Sales Voice ↑ 4% conversion Service urgency high ↑ 18% Escalations ↓ 3%

💬 Conversations

142

↑ 18 vs yesterday

🎯 Leads Qualified

38

↑ 4 this week

📅 Appointments Set

12

↑ 3 vs yesterday

📈 Avg CSAT

68%

↑ 4% this month

Handoff Rate

6.2%

↑ 0.4% vs last wk

🌙 After-Hours Captured

23

↑ 6 vs last mo

Money Left on the Table (Before AI)

18

After-hrs leads/mo missed before AI

12

Leads lost to slow response

$49K

Est. revenue lost monthly

AI now captures 100% of these opportunities

Your Competitive Edge

Response Time

1.2 sec

vs

47 min

After-Hours Capture

100%

vs

0%

Show Rate

68%

vs

52%

Lead Follow-Up

100% in < 2s

vs

38% in 24h

Missed Call Recovery

14 recovered

vs

0 recovered

Agent Health

All Nominal

Sales Voice

Active

LLM Latency (P95)

920ms

Escalation %

8.7%

Silence Disconnect

1.8%

Service Voice

Active

LLM Latency (P95)

840ms

Escalation %

5.4%

Silence Disconnect

3.2%

Chat Agents

Active

LLM Latency (P95)

680ms

Escalation %

4.1%

Silence Disconnect

🔴

Active Alerts

2 Warnings

Sales Voice escalation spike

8.7% — above 7% threshold

12m ago

🔇

Silence disconnect elevated

3.2% — above 2.5% on Service Voice

28m ago

LLM P95 approaching limit

920ms — target is 1,000ms

1h ago

No critical alerts. All systems operational.

Live Activity

Live8 active
86

Sarah Chen 2024 RAV4 XLE

Appt confirmed — Saturday 10am

$32,400

Appt Set
86

Marcus Thompson 2025 Camry XSE

Trade-in quote requested

$33,250

Test Drive
🔧

Service — Linda Park 2021 Highlander

Brake inspection — Monday 9am

Urgent
86

Sarah Chen 2024 RAV4 XLE

Appt confirmed — Saturday 10am

$32,400

Appt Set
86

Marcus Thompson 2025 Camry XSE

Trade-in quote requested

$33,250

Test Drive
🔧

Service — Linda Park 2021 Highlander

Brake inspection — Monday 9am

Urgent

AI vs Human Performance

Avg Response

1.2s

vs

4.2 min

Cost per Lead

$0.42

vs

$8.50

Close Rate

27.6%

vs

22.1%

Availability

24/7/365

vs

50 hrs/wk

Empathy Score

88/100

vs

94/100

Upsell Rate

18%

vs

12%

Voice Performance Metrics

Avg Duration

3:24

↓ 18s

Barge-in Rate

4.2%

↓ 0.8%

Sentiment Score

91

↑ 3pts

Transfer Rate

8.1%

↓ 1.2%

AI Insights

🔥

Hot Lead Alert

3 leads scored 85+ in the last hour. Sarah Chen (Toyota Camry) showing purchase signals — 4th website visit today, configured payment calculator.

💰

Revenue Potential

Pipeline has $847K in AI-qualified opportunities. Top revenue potential: Marcus Thompson ($52K truck deal), David Kim ($48K SUV with trade-in).

Optimal Contact Time

AI analysis shows 2-4 PM has 34% higher answer rates for your market. 6 leads queued for afternoon follow-up.

📈

Trend Alert

Hybrid/EV inquiries up 28% this month vs last. Consider adjusting inventory mix — current EV stock at 8% vs 14% demand signal.