37
AI Appointments
14
Missed Calls Recovered
$148K
Pipeline Influenced
18%
Show Rate Lift
23
After-Hours Leads
$16.1K
Monthly Savings
Dashboard Overview
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AI Net Impact — February 2026
$0
▲ 23% vs last monthAI Handled Today
0
↑ 18 vs yesterday
Revenue Generated
$0
↑ $12K vs last wk
Payroll Saved
$0
↑ 8% vs last mo
Missed Calls Recovered
$0
↑ 6 vs last wk
Cost of AI
- $0
→ Flat
Performance Summary
This WeekAI handled 142 conversations today, set 12 appointments, and reduced average response time by 32% compared to human baseline. Service Voice saw a 22% increase in brake-related calls — possible recall surge.
Sales Voice ↑ 4% conversion Service urgency high ↑ 18% Escalations ↓ 3%
💬 Conversations
142
↑ 18 vs yesterday
🎯 Leads Qualified
38
↑ 4 this week
📅 Appointments Set
12
↑ 3 vs yesterday
📈 Avg CSAT
68%
↑ 4% this month
⚡ Handoff Rate
6.2%
↑ 0.4% vs last wk
🌙 After-Hours Captured
23
↑ 6 vs last mo
Money Left on the Table (Before AI)
18
After-hrs leads/mo missed before AI
12
Leads lost to slow response
$49K
Est. revenue lost monthly
AI now captures 100% of these opportunities
Your Competitive Edge
Response Time
1.2 sec
vs
47 min
After-Hours Capture
100%
vs
0%
Show Rate
68%
vs
52%
Lead Follow-Up
100% in < 2s
vs
38% in 24h
Missed Call Recovery
14 recovered
vs
0 recovered
Agent Health
Sales Voice
LLM Latency (P95)
920ms
Escalation %
8.7%
Silence Disconnect
1.8%
Service Voice
LLM Latency (P95)
840ms
Escalation %
5.4%
Silence Disconnect
3.2%
Chat Agents
LLM Latency (P95)
680ms
Escalation %
4.1%
Silence Disconnect
—
Active Alerts
Sales Voice escalation spike
8.7% — above 7% threshold
12m ago
Silence disconnect elevated
3.2% — above 2.5% on Service Voice
28m ago
LLM P95 approaching limit
920ms — target is 1,000ms
1h ago
No critical alerts. All systems operational.
Live Activity
Sarah Chen 2024 RAV4 XLE
Appt confirmed — Saturday 10am
$32,400
Appt SetMarcus Thompson 2025 Camry XSE
Trade-in quote requested
$33,250
Test DriveService — Linda Park 2021 Highlander
Brake inspection — Monday 9am
Sarah Chen 2024 RAV4 XLE
Appt confirmed — Saturday 10am
$32,400
Appt SetMarcus Thompson 2025 Camry XSE
Trade-in quote requested
$33,250
Test DriveService — Linda Park 2021 Highlander
Brake inspection — Monday 9am
AI vs Human Performance
Avg Response
1.2s
vs
4.2 min
Cost per Lead
$0.42
vs
$8.50
Close Rate
27.6%
vs
22.1%
Availability
24/7/365
vs
50 hrs/wk
Empathy Score
88/100
vs
94/100
Upsell Rate
18%
vs
12%
Voice Performance Metrics
Avg Duration
3:24
↓ 18s
Barge-in Rate
4.2%
↓ 0.8%
Sentiment Score
91
↑ 3pts
Transfer Rate
8.1%
↓ 1.2%
AI Insights
Hot Lead Alert
3 leads scored 85+ in the last hour. Sarah Chen (Toyota Camry) showing purchase signals — 4th website visit today, configured payment calculator.
Revenue Potential
Pipeline has $847K in AI-qualified opportunities. Top revenue potential: Marcus Thompson ($52K truck deal), David Kim ($48K SUV with trade-in).
Optimal Contact Time
AI analysis shows 2-4 PM has 34% higher answer rates for your market. 6 leads queued for afternoon follow-up.
Trend Alert
Hybrid/EV inquiries up 28% this month vs last. Consider adjusting inventory mix — current EV stock at 8% vs 14% demand signal.